Shipping Policy

Orders ship within 1–2 business days.
Shipping rates and delivery times are calculated at checkout.
International orders may be subject to customs fees.

Order Processing

  • Orders are processed within 1–2 business days after payment confirmation

  • Orders placed on weekends or holidays will be processed the next business day

  • You will receive a shipping confirmation email once your order has shipped

Processing times may vary during peak periods or product launches.

Shipping Methods & Rates

Shipping options and rates are calculated at checkout based on:

  • Shipping destination

  • Package weight and size

  • Selected carrier and service level

We partner with reliable carriers to ensure timely and secure delivery.

Estimated Delivery Times

Estimated delivery times begin after an order has shipped, not when it is placed.

  • Standard Shipping: 3–7 business days (U.S.)

  • Expedited Shipping: 2–3 business days (U.S.), when available

Delivery times are estimates and may vary due to carrier conditions, weather, or peak seasons.

International Shipping

International shipping is available to select destinations.

  • Delivery times vary by country and carrier

  • Customers are responsible for any customs duties, taxes, or import fees

  • Van Badminton is not responsible for delays caused by customs processing

Please verify local import regulations before placing an international order.

Shipping Restrictions

  • We do not ship to P.O. boxes for certain oversized items

  • Some products may be restricted from international shipping due to carrier or manufacturer limitations

If an order cannot be shipped as placed, we will contact you promptly.

Order Tracking

Once shipped, tracking information will be provided via email.
Tracking updates may take up to 24 hours to appear in the carrier’s system.

Lost, Delayed, or Damaged Packages

If your package is delayed, lost, or arrives damaged:

  • Contact us within 48 hours of delivery (or expected delivery date)

  • Provide your order number and relevant details

  • We will assist in filing a carrier claim when applicable

Van Badminton is not responsible for carrier-related delays but will support reasonable resolution efforts.

Address Accuracy

Please ensure shipping details are accurate at checkout.
Van Badminton is not responsible for orders shipped to incorrect addresses provided by the customer.

Our Commitment

We package and ship all orders with care, respecting the performance standards of the equipment we provide. Our goal is to deliver your gear promptly and reliably, so you can focus on the game.